RightStone
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http://www.rightstone.com
http://www.rightstone.com
USD
24.00
24.00
HOUR
true
We are looking for a Field Technician for a 2-year contract in Burlington, MA. This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to our client s PC Products customers. IF you have strong technical/mechanical hardware repair experience and excellent customer service skills -- APPLY NOW!
Demonstrated core competencies of success in this position are:
Requirements:
Additional Requirements:
Field Technician - Massachusetts
Burlington, MA 01803 US
Posted: 03/14/2023
2023-03-14
2023-04-20
Industry: Repair / Technician
Job Number: 12924
Pay Rate: 24.00-24.00
Job Description
We are looking for a Field Technician for a 2-year contract in Burlington, MA. This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to our client s PC Products customers. IF you have strong technical/mechanical hardware repair experience and excellent customer service skills -- APPLY NOW!
Demonstrated core competencies of success in this position are:
- Strong mechanical aptitude, working with tools and various alignment apparatus.
- Alignment with customer s business needs while maintaining HP s contractual commitments.
- Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches.
- Able to balance and prioritize multiple activities and issues.
- Successful cause and effect understanding of financial perspectives on the business.
- Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.
- Attention to detail and commitment to administrative responsibilities.
- Exercise solid business based decision making skills, taking appropriate risk to insure that both HP s and the customer s business need are met.
- Independent thinking while adhering to standard technological/mechanical and business procedures.
- Industry / company knowledge that provides solid technology solutions and options to the customer.
- Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.
- Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.
Requirements:
- Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.
- Availability to work both scheduled and unscheduled overtime.
- Participate in assigned work during non-traditional workdays, holidays and shift work.
- Onsite customer facing experience.
- Technical/mechanical hardware repair experience.
- Demonstrated technical/mechanical aptitude for learning new technology.
- High School diploma or equivalent, plus additional hardware technology training. College preferred.
Additional Requirements:
- Dress: Business Professional: Black slacks and blue collared shirt.
- Cell phone reimbursement and laptop/tablet will be provided.
- All candidates must be fully vaccinated.