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Field Technician - Spokane

Spokane, WA 99203

Posted: 03/01/2023 Industry: Repair / Technician Job Number: 12906 Pay Rate: 28.00-28.00

Job Description


We are looking for Field Technical Support in Spokane, WA (2yrs contract) to provide multi-vendor services including hardware and software installation and deployment services for customer projects.  Requires a High School Diploma or equivalent and atleast 3 years of PC/Printer field break/fix experience, submit your resume now!




Job Description:
  • This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to HP s PC Products customers.
  • Products include Laptop, Desktop, RPOS, and Workstation products.
  • Printer knowledge is a huge plus.
  • A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors.
  • Candidates must be self-contained, resourceful and determined for success.
  • Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.




Demonstrated core competencies of success in this position are:
  • Strong mechanical aptitude, working with tools and various alignment apparatus.
  • Alignment with customer s business needs while maintaining company s contractual commitments.
  • Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers.
  • May also involve third party software, networks and switches.
  • Able to balance and prioritize multiple activities and issues.
  • Successful cause and effect understanding of financial perspectives on the business.
  • Strong interpersonal verbal/written skills; especially in person, on a customer site.
  • This is critical to relationship building and expectations.
  • Attention to detail and commitment to administrative responsibilities.
  • Exercise solid business based decision making skills, taking appropriate risk to insure that both HP s and the customer s business need are met.
  • Independent thinking while adhering to standard technological/mechanical and business procedures.
  • Industry / company knowledge that provides solid technology solutions and options to the customer.
  • Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.
  • Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations.
  • Highly skills at prioritization, planning, working independently all within standard policies and business standards.




Requirements:
  • Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.
  • Availability to work both scheduled and unscheduled overtime.
  • Participate in assigned work during non-traditional workdays, holidays and shift work.
  • Onsite customer facing experience.
  • Technical/mechanical hardware repair experience.
  • Demonstrated technical/mechanical aptitude for learning new technology.
  • High School diploma or equivalent, plus additional hardware technology training. College preferred.




Additional Requirements:
  • Dress: Business Professional: Black slacks and blue collared shirt.
  • Cell phone reimbursement and laptop/tablet will be provided.
  • Background checks will be completed. This may include, but not be limited to employment history, education, drug, credit and sex offender registries. It is also dependent on customer agreements. You may be called anytime during your employment to participate in a background check.
  • All candidates must be fully vaccinated, and mandates the use of facial coverings/masks to work onsite.




RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.




RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.




Join OUR team. Be part of our family of contractors and consultants. That is what we sell. Experience our one on one recruiting model, our dedicated onboarding and HR team, top of market operations team, and be a part of a company with one the highest retention rates for contractors in the US staffing market. APPLY TODAY!

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