RightStone
https://cdn.haleymarketing.com/templates/62817/logos/rightstone-hml.png
http://www.rightstone.com
http://www.rightstone.com
USD
27.00
27.00
HOUR
true
We are looking for a Field Technician to be in Spring, TX for a 6-month contract. This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to the company s PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus - SEND YOUR RESUME NOW!
Job Description:
A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success.
This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to the company s PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success.
This is a team based group of self-starting, technical/mechanical delivery professional. This ever changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both internal and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow the company s business in a profitable manner and within budget. It is imperative that the Field Service Rep. Understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.
Demonstrated core competencies of success in this position are:
Responsibilities:
Additional Requirements:
Field Technician - Spring, TX
Spring, TX 77389 US
Posted: 05/17/2023
2023-05-17
2023-07-02
Industry: Repair / Technician
Job Number: 13041
Pay Rate: 27.00-27.00
Job Description
We are looking for a Field Technician to be in Spring, TX for a 6-month contract. This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to the company s PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus - SEND YOUR RESUME NOW!
Job Description:
A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success.
This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to the company s PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success.
This is a team based group of self-starting, technical/mechanical delivery professional. This ever changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both internal and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow the company s business in a profitable manner and within budget. It is imperative that the Field Service Rep. Understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.
Demonstrated core competencies of success in this position are:
- Strong mechanical aptitude, working with tools and various alignment apparatus.
- Alignment with customer s business needs while maintaining the company s contractual commitments.
- Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches.
- Able to balance and prioritize multiple activities and issues.
- Successful cause and effect understanding of financial perspectives on the business.
- Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.
- Attention to detail and commitment to administrative responsibilities.
- Exercise solid business based decision making skills, taking appropriate risk to insure that both the company s and the customer s business need are met.
- Independent thinking while adhering to standard technological/mechanical and business procedures.
- Industry / company knowledge that provides solid technology solutions and options to the customer.
- Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.
- Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.
Responsibilities:
- Have strong IT industry Supply Chain knowledge and BOM set up.
- Knowledge of SAP eBW, IBP( supply module), Ariba (supply collaboration) for planning solutions and collaborations.
- Monitoring the day-to-day transactional data flow between systems and validation.
- Working with external partners, factories and suppliers on data accuracy and follow-up.
- Working with IT to recover missing transactional data.
- Perform Fallout analysis.
- Involve with new planning transformation projects and testing.
- Expect to work in the office few days a week.
- High School diploma or equivalent, plus additional hardware technology training. College preferred.
Additional Requirements:
- Dress: Business Professional: Black slacks and blue collared shirt.
- Cell phone reimbursement and laptop/tablet will be provided.