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Helpdesk / Network Analyst

Houston, TX 77032

Posted: 07/25/2019 Industry: IT Job Number: 9161 Pay Rate: 27.00

HELPDESK / NETWORK ANALYST

24 month - Contract

Houston, TX Area

Our current client is expanding their office locations  from 35  up to 43.  They are looking for a professional, seasoned, Helpdesk Analyst to help support multiple locations, including the corporate office while working out of their current HQ in the Houston, TX area.  This is a tremendous opportunity with a great company if you are looking to gain corporate level exposure with a large company in a professional work environment.

 
  • Desktop – Helpdesk type with 5-6 years of experience
  • Looking for someone with executive level type support, this role will support  corporate HQ.
  • Will work with a ticketing system on the open issues, very similar to  ServiceNow
  • Need to have some networking knowledge, basic concepts, protocols, etc.  A Network+ would cover this.
  • Knowledge of " Google Apps" online applications
  • Need to have Video Conferencing skills, they have a lot  of executives onsite.
  • This is primarily a Windows 7/10 environment, some Active Directory would be helpful, medium level at best.  (More than just password resets)
  • They will need to know break/fix, deal with walkups, remote support, and taking calls from both internal and external users.
  • Team size is currently 5-6 and support 40+ offices around the US.

Michael Maness

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