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Bilingual Family Services & Operations Coordinator
Job Description
RightStone is looking for a Bilingual Family Services & Operations Coordinator in Hialeah, FL for $15/hr. This is a 4-month temp-to-hire opportunity. In this role, you will provide compassionate, detail-oriented support to families and ensure smooth operational processes for cemetery memorial services. You ll coordinate and process marker and monument orders, maintain accurate records, prepare installation and vendor documentation, and assist with reports. As the first point of contact for visitors and callers, you will greet families, handle inquiries with empathy, process payments, and direct communications to the appropriate team members all while supporting daily office operations.
Schedule: Monday Friday, 8: 30 AM 5: 00 PM, plus every other weekend (Sat 9 AM 4 PM, Sun 10 AM 3 PM).
Essential Functions:
- Coordinates the designs, ordering of memorials and any related products to memorials.
- Prepares marker, monuments placement paperwork from outside vendors
- Maintains organized and current all Marker orders
- Ensures required documentation to support requested marker, monument are accurate with cemetery regulations
- Ensures the processing of installation orders to grounds and maintenance
- Prepares weekly/Monthly reports
- Acts as backup to receptionist and Records Department\
- Greets family members
- Receives incoming calls and directs them to appropriate counselor, SM, GM or OF
- Conveys a sense of concern and empathy with family member at all times
- Maintains a friendly attitude offering assistance and guidance to all families entering the location
- Communicate family s needs promptly and accurately to the appropriate family counselor
- Receives payments to distribute accordingly to counselor also receives Cemetery & Funeral
- Home contracts to file
- Process cash receipt payments through HMIS system
Qualifications:
- High School Diploma or GED
- MUST be Bilingual Spanish and English
- 1-2 years of office experience in an office clerical or customer service, receptionist or administrative support experience
- Proficient in operating telephones, copier
- Working Knowledge of office equipment including computers, calculators, copiers Scanners and MS office suite
- Strong organizational skills and detail oriented
- High level of compassion and integrity
- Ability to work schedule including every other weekend Saturday and Sunday
RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!
RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.
RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.
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Ready to discover exciting job opportunities in the vibrant area surrounding Hialeah, Florida? Located in the heart of Miami-Dade County, Hialeah offers a unique blend of cultural diversity, culinary delights, and a thriving economy. Known for its historic landmarks like the Hialeah Park Racing & Casino and vibrant arts scene at the Milander Center for Arts and Entertainment, this area presents a dynamic backdrop for career growth. Explore job listings in this enchanting region, where you can enjoy the rich Cuban influence, explore the Amelia Earhart Park, and catch a game at the iconic Hard Rock Stadium. Embrace the charm of Hialeah and kickstart your career in this flourishing locale today!