Jobs

Reservations Consultant

Orlando, FL 32821

Posted: 07/18/2024 Industry: Clerical Job Number: 13822 Pay Rate: 17.00-17.00

Job Description


RIGHTSTONE IS HIRING! We are looking for Reservations Consultant in Orlando, FL. Who will assist RCI's members- specifically our Key Clients to achieve their holiday requirements by providing sales and service advice, which will ensure the achievement of individual, team and departmental targets and benchmarks. If you are interested and qualified for this position, APPLY NOW!




Knowledge, Experience, and Skills: 
  • Proven customer service skills and experience 
  • Timeshare industry knowledge highly regarded 
  • Excellent knowledge of domestic and international tourist destinations 
  • A willingness and ability to learn new products and systems 
  • Highly effective verbal and written communication skills 
  • Can work well as part of a team, as well as individually 
  • Excellent time management and organizational skills 
  • Ability to work shifts, including Saturdays as required. 

 

Overview: 

The focus of the role is to assist RCI's members- specifically our Key Clients to achieve their holiday requirements by providing sales and service advice, which will ensure the achievement of individual, team and departmental targets and benchmarks. 

Job Description: 
  • Undertake inbound and outbound call activity as directed 
  • Achieve Service Levels as outlined by Member Services Mmgt including adherence, service levels, acceptance levels and quality assurance;as directed 
  • Achieve revenue targets and service benchmarks as set by Member Services management 
  • Ensure relevant documentation is accurately completed and delivered to members in a timely manner 
  • Process transactions, including Weeks, Points and/or Travel, accurately through to completion 
  • Actively participate in team meetings, teambuilding activities and industry functions and events as required Any other duties as required and/or directed 




RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.




Join OUR team. Be part of our family of contractors and consultants. That is what we sell. Experience our one-on-one recruiting model, our dedicated onboarding and HR team, top of market operations team, and be a part of a company with one the highest retention rates for contractors in the US staffing market.

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About Orlando, FL

Explore exciting job opportunities in the vibrant city of Orlando, Florida! Known for its endless sunshine, world-famous theme parks including Walt Disney World and Universal Studios, a thriving arts scene with galleries like the Orlando Museum of Art, and a variety of recreational activities such as Lake Eola Park and the iconic Lake Eola swan boats, Orlando is a hub of innovation and creativity. With a booming economy and diverse job market, this city offers growth potential and a unique lifestyle that blends southern charm with modern amenities. Discover your next career move in Orlando and be part of a dynamic community that celebrates diversity and opportunity. Dive into our job listings today and kickstart your professional journey in the heart of the Sunshine State!